Last updated January 1, 2022

Abacus jewels wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Abacus jewels is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information below is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. Any reference to our “Site” includes our Abacus jewels website, mobile applications and other software, and any reference to our “Services” includes our Site, customer service phone line and other shopping or product services offered by Abacus jewels.

Abacus jewels will occasionally update this Privacy Policy. When a revision is made we will revise the “last updated” date on this page. We may make additional features, functionality, offers, activities, or events available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.

In this policy, “personal information” means any information relating to an identified or identifiable individual who engages with our Services or otherwise becomes a customer of Abacus jewels.

Collection, Use, and Sharing of Information

At various times when you visit our Site or use our Services, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us. We may also collect certain information automatically from you. Depending on how you interact with our Site or Services, we may collect, use, and share the following categories of information about you (unless otherwise restricted by law):


When You Contact Our Diamond and Jewellery Consultants via Phone, E-Mail, Chat, or in Person

Categories of Data We May Collect

  • Your full name
  • Your phone number
  • Your e-mail address
  • Your physical address
  • Your order details
  • Recordings of your calls

How We May Use the Data Collected

  • To help you complete an order
  • To respond to your comments, inquiries, and requests
  • To facilitate our Diamond Upgrade Program
  • To facilitate returns
  • To improve our customer experience

Who We May Share Your Data With

  • Our telecommunications and call recording service providers

Consequences of Not Providing Data

You will not be able to communicate with our Customer Service team